SAV Mobilier Pro: Tables & Seating for Hotels, Restaurants, Cafés

if one of the seats is broken what is the warranty and for how long?

Hello,

Our products are guaranteed for 2 years.

Best regards,

Alexis.B

Hello Can we return the product if it does not fit?! Thank you very much

Hello,

For product returns, please refer to the general terms and conditions of sale and cancellation conditions, at the bottom of the page on our website.

You can return the product to us, but you must keep its original packaging and the return costs will be at your expense.

Best regards,

Alexis.B

Hello, do you sell the adjustable knobs for the table legs because we are missing 2. Thank you very much. Sincerely

Hello,

Unfortunately, we don't have this kind of spare part. We apologize for any inconvenience.

Yours faithfully

Alexis.B

Hello, I'd like to know how long the warranty lasts on these chairs? And for the Paris model (armchair). Thank you very much

Hello,

All our products are guaranteed for 2 years.

Best regards,

Alexis.B

How much does it cost to send it back if the chair doesn't fit? We live in Marseille, France

Hello,

To return a product, you need to keep the original packaging, and the product must not be damaged.

You will then be responsible for the return shipping costs.

Best regards,

Alexis.B

How long is the Pacific sunbed guaranteed to last?

Hello, thank you for your question.

The Pacifique sunlounger is guaranteed for 1 year.

Best regards,

Alexis.B

Hello, can this foot support a 120 diameter marble top please?

Hello, thank you for your question.

The Anglade base is compatible with a Ø120cm top.

Best regards,

Alexis.B

Hello When I received my Helen chairs, the last chair was broken. How can I get compensation? Best regards Mme Morel Marine

Hello, thank you for your question.

Please send your request by e-mail to contact@richard-diffusion.com

You can attach photos of the broken chair so that we can study your request. Customer service will get back to you as soon as possible.

Best regards,

Alexis.B

Hello, What model/size of cylinder goes on 15590021AN Thank you in advance, MC

Hello, thank you for your question.

You need to select the following cylinder:

- Dimensions: D 2,6 cm / H : 2cm

- Thread M8, H : 1,2cm

Best regards,

Alexis.B

How long do the co2 bottle and pheromone reserve last? How much do the refills cost?

Hello, thank you for your question.

The lifespan of the CO2 bottle depends on your location. The mosquito trap diffuses more or less CO2 depending on weather conditions. However, you should expect it to last between 30 and 45 days.

The pheromone reserve has a shelf life of 45 days, i.e. a month and a half.

Pheromones are available on our website at a price of €26 excluding VAT (€31.20 inc. VAT). As for the CO2 bottle, we don't sell this product because of the special storage conditions involved. You can find a retailer in your area via the following link: https://mygas.airliquide.fr/distributors

Best regards,

Alexis.B

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